More on that kindness thing

Following up on my previous post about “fierce kindness,” I think many of us could look to our mothers, fathers, teachers, mentors, etc. as exemplars. A blogging friend lost her mother this month and she said her mother’s final words to her were be kind to others. That is profound and telling advice.

Even with the ravages of Alzheimer’s, my mother and mother-in-law remained kind. Yes, Alzheimer’s can cause a brief temper snap, but it is more due to confusion or as a defense mechanism. Both mothers were heavily involved in outreach for the churches to which they belonged. They helped others through tough times.

At the memory unit of the long tern care facility, the teacher in my mother always showed through. She would help the facilitator by first paying attention, but also in participating and helping others do so. To her, it would be rude to ignore the facilitator who went to great lengths to be there.

One of my late memories of my mother-in-law is we took her to my daughter’s school function in a large hall. I remember her telling one of the mothers, who must have come from work, as she was well dressed, how lovely she looked. This woman just beamed. That was not an unusual occurrence.

Although my father had a drinking problem, he was the kindest of men. He went out of his way to bring food to work for pot luck lunches, usually smoking a turkey or ham. Before his drinking got the best of him, he was heavily involved in our sports programs, coaching, practicing, leading and attending. He had a hearty laugh and was helpful to people in need or friends with homework or other problems.

Let me close with a nickname I got on occasion when I followed my parents’ example and fought for people – Don Quixote. I knew I would fail to save someone from being let go in our matrix managed organization, but on certain occasions, I had to try and fight that windmill. I did help save one (who is still there twelve years later), helped lengthen another’s time, but far more often it was for naught. Yet, invariably I would do my best to help these folks get placed elsewhere. When my boss said I was ruffling some feathers (and actually had a comment placed in my HR file), I noted I would do the same for him. I was kind, but firm. And, foolish on more than one occasion.

Kindness is not a weakness. Helping people is a good idea, even if you are not successful. Just trying means something to people. One thing companies fail to realize is how you treat someone when he or she is forced to exit is important. Fellow employees see it. Clients see it. So, even when tough decisions are made or push back is needed, be kind. Treat people like you want to be treated.