Confusion has its cost

My wife and I were listening to a favorite CD on a day trip by Crosby, Stills, Nash and Young called “So far.” It is the first album recorded after Neil Young joined the band. One of the songs is called “Helplessly Hoping.”

The song title is an excellent metaphor for what many feel about the tenure of the US president. A key line of the song echoes a concern that I have – “Confusion has its cost.”

Going into this administration, I expected a heavy dose of untruthfulness, bullying and name calling from the president. I expected concerns over policy decisions he might make, pulling out of the Paris Climate Change Accord, being an example. Sadly, I have not been surprised on these fronts.

What has surprised me is the level of chaos and incompetence present in the White House. And, I am not alone in this assessment. Conservative pundit David Brooks uses the term “equal parts chaos and incompetence.” Together, they cause confusion.

There is confusion around inconsistent messaging, unstable decision-making, overshadowing or derailing emissaries, being swayed by biased or misinformed sources, and a disdain for study or receptivity to input counter the president’s set notions.

This confusion has a cost. Other leaders have lamented they do not know who speaks for America. Republican leaders feel the same, but can only grumble under their breath. Perhaps, the best metaphor for the Trump presidency is his communication people hiding in the bushes to discuss what to say about Jim Comey being fired. Not only did the regal-minded Trump not tell Comey he was fired, he failed to tell his communication staff.

Ron Christie, a former Bush communication official noted that well run White Houses have monthly, weekly and daily talking points. I think one reason the daily press briefings went away, is the lack of such.

Confusion has its cost. Our reputation, our word, our commitment, our governance require clarity. Another measuring rod is White House turnover, which is much higher than previous administrations.