When I visited a long-time client, they had just painted visible accent walls on the outside. My main contact asked me if I knew what that color was. “Blue,” I replied. “No, it is Apeshit Blue!” When the CEO saw the color the CFO picked he went “apeshit.”
Working with clients lends itself to funny stories. One narcissistic CEO had a bodyguard/ chauffer who would escort him from the car to the office building. A friend in HR told the bodyguard he was not understanding the biggest risk. There are more people inside the building that want to kill him than outside.
I worked with a very smart and benevolent CEO. One person described him as someone who knows your job better than you do. Although, he was a very nice man, the person who relayed the story said “Here comes Mr. M with his cafeteria tray looking for someone’s lunch to ruin.”
One long time client of mine had one brother as Chairman of the Board and one as CEO. The problem is they openly argued bringing any meeting to a standstill. Their direct reports would just glaze over as they went back and forth. If I was presenting, I was charged with answering their questions in a fashion that did not insult the brother whose position was more faulty. Talk about much needed diplomacy.
One of the funniest stories occurred when I was presenting to a CEO whose conference table chair was looking out. I must have been boring him when he stood up and said “That’s a hawk.” So, we all turned around and looked for the hawk. Now, let’s turn the page…
A truism is organizations tend to take on the personalities of its leader. If egalitarian, the organization will follow suit. If prone to cheating, others will cut corners. And, if the leader is a jerk sadly others do the same. Working for a company with multiple-business units, one unit was notorious for being run by a cantankerous SOB. His direct reports needlessly treated other peers in the company the same way. It was less effective because people avoided them when they could.
Finally, when a colleague was consulting with a tele-evangelical group whose CEO was in trouble, one was at the board doing his presentation when the COO came in and said we are lucky to have our CEO and we all need to pray for him. To a person, everyone dropped to a knee to pray, leaving my colleague sheepishly standing at the board. Another funny sidebar is if the on air TV show did not have enough guests, all employees including those in meetings were called to the studio. If a presenter was there, he or she had to attend as well.
So, to sum up. Know your hawks, know your colors, know how to kneel, know how to clap, know your job and know how to be diplomatic. And, don’t paint external walls without asking the CEO.